Property Management with a difference
Here at LevelUP, we provide a range of exceptional property management in Kent. Our service is people-first, and we use technology to take property management to new levels. We can provide bespoke services across six different practices; Block Management, Residential Management, Commercial Management, Corporate Portfolio Management, Build To Rent Management, and Serviced Accommodation Management. With our expert technology and vast experience, we offer property management in Kent that covers everything. From collection your rent to providing regular maintenance; we ensure that your properties are kept safe, giving you more from your investment.
The team here at LevelUP promises to deliver a service that goes above and beyond your expectations. As such, client care is critical, and personal service is essential. Find out about services that our property managers in Kent offer.
We like to do things differently; it’s our mission to challenge the traditional property management methods and offer a service like no other. Since our inception, we’ve realised there’s one fundamental problem holding back the property management industry; communication.
Most other companies offering property management in Kent are hard to get in touch with and are never there when you need them the most. Thanks to our innovative approach – and the implementation of advanced technology – we are always available whenever you need us! By opening up multiple communication channels – and providing you with access to our secure portal from any device – we make it easier to look after your property investments.
Everything we do is done with one clear intention; to dramatically improve the levels of personal and digital customer service offered by property management companies in Kent. When you choose LevelUp, you get to benefit from the following:
- A dedicated property manager that’s there whenever you need them
- Digital Portal that you can access securely from any device - at any time
- Site inspections & property visits handled personally by us
- Honesty and transparency at all times
- Multiple ways to contact our team
Typically, handling your finances is the trickiest part of property management. However, we want to flip this on its head and provide a more transparent and effective service that makes it easier for you to handle your finances.
- We prepare your annual budget for any service charges
- We prepare a reserve fund plan that relates to your cyclical maintenance
- You get budget reports from our team at regular periods - which can easily be viewed on your portal
- All your suppliers are paid weekly or monthly via invoices
- We handle all aspects of billing & collection
- Arrears collection management service
-We prepare all the information that’s required by your accountant
We understand the importance of regular property maintenance. As a result, we handle everything to do with property repair & maintenance for you. From daily, planned, maintenance to repairs that come out of nowhere; we’ve got you covered.
- All of our contractors are trusted, approved and accredited
- We offer both proactive and reactive maintenance
- Maintenance and repairs are provided ASAP to the highest standards
- You can report any issue, at any time, through multiple communication channels
- Keep track of repairs through your online portal
- Our team will carry out a comprehensive fire safety & risk assessment every year
All of our clients have different needs for different properties. So, our service is incredibly flexible to cater to this. When you pay for property management in Kent, you want it to be tailored to all your specific needs.
- LevelUP is flexible based on your requirements
- Your portal is built around all your demands
-You get a dedicated property manager that deals with anything you ask
We don’t just look after property owners; we look after residents too. Everyone is given the highest level of care possible, and we give you all the information you could possibly need.
- Welcome Packs
- Dedicate property manager
- You get live updates on any reported issues
- Frequent site visits and checkups
We pride ourselves on delivering the best communication possible. As a result, you can contact us through social media, mobile, landline, email, WhatsApp, live web chat, and our Digital Portal. No matter what, we’re here for you!
Health & safety is paramount in the property management industry. We collaborate with top-class partners to help carry out fire & risk assessments for you. To make our service that little bit better, you can view any results through your Digital Portal as soon as they’re uploaded.
Technology is at the heart of everything that we do - it’s what makes LevelUp so special. We utilise a range of excellent digital technologies to offer services that can’t be matched. We want to bring property management to the 21st Century, and technology lets us do just that.
We’re keen to involve ourselves in the communities that our clients are based in. This is a critical part of our service because we want to help bring residents together and create a positive relationship between them and their property managers. Unlike other companies offering property management in Kent, we don’t just hide behind our desks!
LevelUP manage both residential and commercial properties in Kent and London, however we also have clients all over the South East of England.